Rental Agreement
Terms of your stay
Version 2026-09-07-deposit-waiver
1. Reservation & Payment
Your reservation is confirmed once payment is received in full. The total shown at checkout includes the nightly rate, cleaning fee, and applicable occupancy taxes. Rates are per the dates booked; changes are subject to availability.
2. Cancellation
Firm cancellation for stays of 27 nights or fewer: cancel at least 30 days before check-in for a full refund; 7 to fewer than 30 days before for 50% of accommodation and cleaning; less than 7 days before or after check-in, accommodation and cleaning are non-refundable. A full refund is also available within 24 hours of confirmation when booked at least 7 days ahead (72 hours for California homes). Separate Firm terms apply to stays of 28 nights or more. See the Rental Agreement for extended stays, taxes, and cancellation details. For stays of 28 nights or more: cancel at least 30 days before check-in for a full refund. Otherwise, the nights already used are payable, plus up to 30 additional nights capped at the remaining booked nights. For a cancellation before arrival, that means up to the first 30 booked nights. California's 24-hour grace period also applies to these longer stays when confirmed at least 72 hours before check-in. Refunds use the amounts paid after discounts. Cleaning follows the accommodation refund schedule, not a separate automatic refund before arrival. A full refund includes all taxes paid. For partial or non-refundable cancellations, taxes are recalculated and refunded as required by the property's applicable tax rules; Airbnb's marketplace tax handling does not determine direct-booking tax treatment. Deadlines use the property's stated check-in time and local time zone. To cancel, email help@ikigaiendeavors.com with your booking reference; the time we receive your request determines the deadline, not when we reply. Eligible refunds are returned to the original payment method after review. Mandatory legal refund rights take precedence. These are StayIkigai direct-booking terms; Airbnb platform protections do not apply.
3. Security Deposit & Damages
A separate US$300 security hold applies to direct bookings, including Taipei, unless explicitly waived in your booking quote and confirmation. We authorize your saved card shortly before arrival; this is not an additional booking fee. If there is no documented damage or excessive cleaning, we release the hold within 48 hours after checkout. Your bank may take additional time to remove the pending authorization and restore available funds. Only documented costs may be captured, up to US$300, with an itemized explanation; any unused balance is released. The hold is in US dollars even when your stay is priced in TWD; your bank determines any currency conversion. Card-network authorization windows vary. If your card cannot support the hold for your stay, we will contact you to arrange a supported authorization; we will not silently replace it with a deposit charge or overlapping holds.
4. Occupancy & House Rules
Only the number of guests stated in the reservation may occupy the property. No parties or events without prior written approval. Quiet hours, smoking, and pet policies as posted apply. The primary guest is responsible for all members of their party.
5. Check-in / Check-out
Check-in and check-out times are as stated for the property. Access codes are provided ahead of arrival and are valid only for your stay window. Please leave the property in the condition you found it.
6. Liability
Guests use the property and its amenities at their own risk. The host is not liable for personal injury, loss, or damage to guests' property except to the extent required by law.
7. Optional Text Messages
If you separately opt in at checkout, StayIkigai may send recurring transactional text messages about your booking, check-in, stay, checkout, and post-stay follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. SMS consent is optional and is not a condition of booking. Carriers are not liable for delayed or undelivered messages. For support, email help@ikigaiendeavors.com. See the Privacy Policy at https://stayikigai.com/privacy.
Questions about these terms? Contact your host before booking: help@ikigaiendeavors.com